399bei Terms and Conditions

General Provisions and Definitions

Some important terms used in these Terms and Conditions and their meanings are defined below, and are used consistently throughout this document.

1.1 "Platform" or "Site"

Refers to the 399bei website https://399bei.cam and all associated digital services, mobile-optimized versions and related applications.

1.2 "User" or "You"

Any person who accesses, registers on, or uses any service of this site is considered a "User".

1.3 "Account"

Refers to a user's registered personal account on the 399bei platform, secured by a unique user ID and password.

1.4 "Service"

Includes online casino games, sports betting, live casino, slot machines, card games and all associated services available through the 399bei platform.

399bei reserves the right to modify these Terms. Users will be notified in a timely manner of any significant changes. Continued use of the platform after changes have been made will be considered acceptance of those changes by the user.

Eligibility and Registration Terms

2.1 Age Requirement

To use 399bei's services, a user must be at least 21 (twenty-one) years of age. Creating an account or using the service by anyone below this age is strictly prohibited. 399bei may request proof of age verification at any time.

2.2 Single Account Policy

Each person may register only one account. Creating multiple accounts under the same name, at the same address, using the same payment method, or from the same device is strictly prohibited. Violation of this rule may result in immediate suspension of the account or accounts.

2.3 Accuracy of Information

All information provided at the time of registration must be completely accurate, truthful and up to date. 399bei reserves the right to close the account and forfeit any pending balance if false or misleading information is provided.

2.4 Account Security

It is your responsibility to keep your account login details confidential. Any breach of account security must be reported to our support team immediately.

Bonus and Promotional Offer Terms

3.1 Welcome Bonus

399bei offers new users a 120% welcome bonus on their first deposit up to a maximum of ৳20,000. This bonus is subject to meeting wagering requirements.

3.2 Wagering Requirements

After receiving any bonus, a wager of 25 times (25x) the bonus amount must be placed before any winnings can be withdrawn. For example, depositing ৳1,000 gives a ৳1,200 bonus for a total balance of ৳2,200; or depositing ৳34,000 gives a maximum ৳20,000 bonus for a total balance of ৳54,000.

3.3 Bonus Abuse Policy

399bei reserves the right to cancel any bonus and suspend the relevant account in cases of bonus system abuse, attempts to circumvent wagering requirements through gaming strategies, or coordinated bonus claiming.

3.4 Promotion Validity

Each promotional offer has a specific validity period that is clearly stated in the offer details. Expired bonuses will be automatically considered void.

Deposit and Withdrawal Policy

4.1 Supported Payment Methods

399bei supports the following payment methods available in Bangladesh:

• bKash
• Nagad
• Rocket

4.2 Minimum Deposit Amount

The minimum deposit amount for all payment methods is ৳100 (one hundred taka). Amounts below this will not be processed.

4.3 Minimum Withdrawal Amount

The minimum amount for any withdrawal is ৳800 (eight hundred taka). Withdrawals are generally completed within 30 minutes to 3 hours.

4.4 Withdrawal Eligibility

All wagering requirements attached to bonuses in the account must be met before requesting a withdrawal. Withdrawals may be delayed if identity verification is not completed.

4.5 Transaction Security

All financial transactions are secured through SSL encryption technology. 399bei does not share your financial information with any third party unless required by law.

Gaming Rules and Fair Play Policy

5.1 Game Integrity

All games offered on the 399bei platform operate on the basis of fair play principles. Game outcomes are determined entirely at random using Random Number Generator (RNG) technology.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Attempting to hack, reverse engineer, or make unauthorized modifications to game software
• Using automated bots or software to play games
• Attempting to manipulate game outcomes in coordination with other users
• Using the platform for money laundering or illegal financial activities
• Harassing other users or engaging in fraudulent conduct

5.3 Technical Errors

If game outcomes are affected by technical errors, server outages, or other unforeseen events, 399bei reserves the right to cancel that specific round and refund the wagered amount.

VIP Program and Loyalty Rewards

6.1 VIP Tiers

399bei's VIP program has four tiers. Weekly cashback benefits are available at each tier:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback

6.2 Tier Changes

VIP tier progression depends on your consistent activity and active participation on the platform. The opportunity to move to a higher tier is open to all active members.

6.3 Reward Validity

VIP rewards and cashback benefits must be used within a specified period. Unused rewards may expire automatically. 399bei reserves the right to modify the VIP program terms at any time.

Account Suspension and Closure Policy

7.1 Account Closure by 399bei

399bei may temporarily or permanently close your account in the following circumstances:

• Violation of any clause of these Terms
• Evidence of fraud or dishonest activity
• Evidence that the user is below the permitted age
• Suspicion of money laundering
• Extended period of account inactivity

7.2 Account Closure by the User

You may request closure of your account at any time through our support team. All pending bets must be settled and applicable withdrawal conditions must be met before the account is closed.

7.3 Self-Exclusion Option

As part of responsible gaming, users may set a self-exclusion or betting limit for a specific period. For more details, visit our Responsible Gaming page.

Intellectual Property and Copyright

8.1 Ownership

All content on the 399bei platform — logos, graphics, text, game designs, software code and other elements — are the exclusive property of 399bei or its licensors. Copying, distributing or modifying these materials without prior written permission is strictly prohibited.

8.2 Limited Use Permission

A limited permission is granted to view and use the site's content for personal and non-commercial purposes. This permission does not transfer any intellectual property rights.

Limitation of Liability

9.1 Platform Responsibility

399bei makes every effort to provide a safe and reliable platform. However, 399bei will not be held liable in the following cases:

• Game interruption due to loss of internet connection or failure of third-party services
• Damage caused by issues with the user's own device
• Damage resulting from sharing account credentials with others
• Temporary service disruption due to unforeseen technical failures

9.2 Maximum Liability Limit

In any circumstance, 399bei's maximum liability is limited to the total balance existing in the user's account at the time of the relevant dispute.

Privacy and Personal Data Protection

Detailed information on the collection, use and protection of users' personal data is contained in our separate Privacy Policy document, which is considered an integral part of these Terms.

10.1 Data Security

399bei uses industry-standard SSL encryption and other security technologies to keep your personal and financial information safe.

10.2 Sharing Data with Third Parties

Except where required by law, 399bei does not sell or share your personal data with any third party. Limited information necessary for payment processing may be shared with the relevant service provider.

Dispute Resolution

11.1 Filing a Complaint

For any complaint or dispute, please contact our customer service team first. Support is available via live chat or email:

• Live Chat: 24/7 support in Bengali
• Email: [email protected]

11.2 Resolution Timeframe

After receiving a complaint, our team will work to resolve it as quickly as possible. Complex matters may require additional time for verification and review.

11.3 Final Decision

Following the defined process, the decision of 399bei's authority will be considered final and binding.

Responsible Gaming Commitment

399bei is firmly committed to responsible gaming. We believe gambling should be an entertainment activity, not a source of financial stress.

12.1 Self-Regulation Tools

We provide users with the following tools:

• Setting daily, weekly or monthly deposit limits
• Self-exclusion option for a specified period
• Setting betting limits
• Account activity review facility

12.2 Contact for Support

If you feel that you or someone you know has a gambling problem, get help through our 24/7 live chat support or from the Responsible Gaming page.

Important: Online gambling can cause financial loss and mental addiction. Only bet the amount of money you can afford to lose without it causing major problems in your life. For ages 21+ only.

Changes to Terms and Conditions and Notices

399bei reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes:

• The "Last Updated" date at the top of this page will change
• A notification may be sent to registered users by email
• Continued use of the platform after changes will be considered acceptance of the new terms

Therefore, it is recommended to check this page regularly.

Miscellaneous Provisions

14.1 Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, all remaining provisions will remain fully in effect.

14.2 Entire Agreement

These terms and conditions, the privacy policy, and other published policies together form the entire agreement between 399bei and the user. Any prior oral or written agreements or discussions are replaced by this document.

14.3 Waiver

If 399bei does not enforce any term in a particular situation, this will not be considered a permanent waiver of that term.

14.4 Contact

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: Available 24/7 in Bengali
• Email: [email protected]

Thank you for reading these terms and conditions and for using the 399bei platform. For more information, visit our FAQ page or About Us page.